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Shipping Policy for ABC Online Shop

(Updated on September 9th, 2013)
Welcome to ABC Online Shop! Our Shipping Policy is applicable to your purchase and use of the ABC Online Shop at ABC-HK.ORG.

  1. Users are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of the ABC Online Shop, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage.
  2. User agrees to provide all information and materials as may be reasonably required by ABC-HK.ORG, in connection with your transactions conducted on, through or as a result of use of the ABC Online Shop. ABC-HK.ORG has the right to suspend or terminate any User’s transactions if the User fails to provide the required information and materials.
  3. Except where noted otherwise, the List Price displayed for products/programs in ABC Online Shop represents the full retail price listed on the product/program itself, suggested by ABC-HK.ORG or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere.
  4. With respect to items sold by ABC Online Shop, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by ABC-HK.ORG is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
  5. All items listed in ABC Online Shop are non-refundable.
  6. All items purchased from ABC Online Shop are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
  7. The cost to ship items from Hong Kong to Mainland China or other Asian countries varies by item weight, size and shipping location. Your total cost is calculated by adding the shipment cost per item and the item cost itself. If the item cost is listed in terms of price per Hong Kong Dollar (HKD), your payment will be settled in Hong Kong Dollar (HKD). If it is listed in terms of price per Chinese Yuan (RMB), your payment will be settled in Chinese Yuan (RMB) accordingly.

For orders that are sending to Mainland China, we will deliver the item via SF Express:
http://www.sf-express.com/hk/tc/delivery_step/enquiry/rate_enquiry.html

For orders that are sending to Hong Kong or other countries, shipment will be handled by via Ta-Q-Bin or a comparable delivery service.
http://hk.ta-q-bin.com/chi/index.aspx

Shipping rate is calculated based on the actual weight of the item. To view your shipping charges in advance of placing an order, simply place the desired items into your shopping cart, select your mailing location and click "Update Totals". This will calculate you shipping charges before placing your order or entering any personal information.

For any in-stock merchandise, your item will be processed and shipped within 2-3 business days and take another 3-5 business days for our contracted carrier to deliver the item to your mailing address. The length of the shipment process is depending on your mailing location.

Should you need further assistance, please contact ABC (Greater China) Officer at office@abc-hk.org or (852) 3667-9018.

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